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GDPR

Following the introduction of GDPR regulations please see below poster about how we use your medical records and what GDPR will mean for you.

What is GDPR?

GDPR stands for General Data Protection Regulations and is a new piece of legislation that will supersede the Data Protection Act. It will not only apply to the UK and EU; it covers anywhere in the world in which data about EU citizens is processed.

The GDPR is similar to the Data Protection Act (DPA) 1998 (which the practice already complies with), but strengthens many of the DPA’s principles. The main changes are:

Practices must comply with subject access requests.

Where we need your consent to process data, this consent must be freely given, specific, informed and unambiguous.

What is ‘patient data’?

Patient data is information that relates to a single person, such as his/her diagnosis, name, age, earlier medical history etc.

What is consent?

Consent is permission from a patient – an individual’s consent is defined as “any freely given specific and informed indication of his wishes by which the data subject signifies his agreement to personal data relating to him being processed.”

The changes in GDPR mean that we must get explicit permission from patients when using their data. This is to protect your right to privacy, and we may ask you to provide consent to do certain things, like contact you or record certain information about you for your clinical records. Individuals also have the right to withdraw their consent at any time.

CCTV

The Medical Centre is monitored by CCTV purely for the safety of our patients and staff.

Sharing your GP medical record with other healthcare professionals involved in your care

In Wales, 64 groups of GP practices have been established and these are known as “Primary Care Clusters”. Their job is to ensure that the health and social care needs of all of their patients are met, in the best possible way. Within each cluster, GPs will work alongside Nurse Practitioners, Pharmacists and other Allied Health Professionals, such as Physiotherapists, to share information and resources between them. Some of the benefits of this way of working are:

Who will be able to access my medical record and what will they use it for?

A qualified healthcare professional will be able to access your GP medical record. This will usually be for the specific problem you are presenting with, and will allow the professional assessing you to have quicker, easier access to relevant information about you.

Cluster Pharmacists may access your records when, for example, undertaking prescription reviews or answering any queries about your medication. This is to ensure that medicines are prescribed safely, efficiently and effectively.

Other staff within the practice, such as receptionists, will also have access to your medical record to carry out tasks such as processing prescriptions, delivering test results and directing you to the most appropriate healthcare professional.

All healthcare professionals accessing your records will normally be employed by either one of the GP Practices within the cluster or by the Local Health Board. Rhoslan Surgery is in the Conwy East Cluster which includes Kinmel Bay Medical Centre, Gwyrch Medical Centre, Cadwgan Surgery Old Colwyn & Rysseldene Surgery.

What information can be accessed?

Information which can be accessed, where there is a need, includes:

Your information, Your rights – what you need to know

If you have concerns about the way your information is used you should discuss these with the healthcare professional responsible for your care. If you would like to know more about how your personal information is used please visit the NHS Direct Wales website at www.nhsdirect.wales.nhs.uk

What information will be blocked from viewing?

No information will routinely be blocked from viewing unless you specifically ask for information to be hidden. For example, it may be possible to hide particularly sensitive information such as sexually transmitted diseases, termination of pregnancy, etc. from certain individuals. If you have any questions, please discuss this initially with your Practice Manager.

Freedom of Information Act (2000)

The above act gives individuals the right to access all types of recorded information. Please ask for more information.

Contact Us

Address:
Rhoslan Surgery
West End Medical Centre
Conway Road
Colwyn Bay
LL29 7LS

Tel: 01492 533800
Fax: 01492 530 662
Email: Enquiries.W91031@wales.nhs.uk